Terms of service

Welcome to Salsabeel Wellness. These Terms of Service (“Terms”) govern your access to and use of salsabeelwellness.com (the “Site”) and any products you purchase from us. By browsing our Site, creating an account, or placing an order, you agree to these Terms. Please read them carefully before using the Site.

1. About Us

Salsabeel Wellness (“we,” “us,” “our”) is a Pakistan-based herbal wellness and personal care brand offering skincare and wellness tea products. Our registered business details are: [Legal business name], [business address], [contact email], [contact phone number].

2. Eligibility

By using this Site, you confirm that you are at least [18] years old, or are using the Site under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding agreement.

3. Products and Descriptions

We make every effort to accurately describe our products, including ingredients, usage instructions, and images. However, we do not guarantee that product descriptions, images, pricing, or other content on the Site are always accurate, complete, current, or error-free. If a product offered by Salsabeel Wellness is not as described, your sole remedy is to contact us using the details in the Return & Refund Policy.

Our herbal products are intended for general wellness purposes and are not intended to diagnose, treat, cure, or prevent any disease. Please consult a qualified healthcare provider before use if you are pregnant, nursing, taking medication, or managing a medical condition.

4. Orders and Payment

When you place an order, you are making an offer to purchase the selected product(s) subject to these Terms. We reserve the right to accept or decline any order, including due to product unavailability, pricing errors, or suspected fraudulent activity.

        Prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.

        We accept the payment methods listed at checkout, which may include Cash on Delivery (COD), bank transfer, and/or card payments.

        You are responsible for providing accurate order, contact, and delivery information.

5. Shipping and Delivery

Shipping timelines, charges, and coverage areas are described in our Shipping Policy, which forms part of these Terms. Delivery estimates are not guaranteed and may be affected by courier delays, weather, or circumstances beyond our control.

6. Returns and Refunds

Returns, exchanges, and refunds are handled in accordance with our Return & Refund Policy, which forms part of these Terms. Please review that policy for eligibility windows and conditions before requesting a return.

7. Account Registration

If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use of your account.

8. Acceptable Use

When using our Site, you agree not to:

        Use the Site for any unlawful purpose or in violation of these Terms

        Attempt to gain unauthorized access to our systems, accounts, or data

        Submit false, misleading, or fraudulent information, including fraudulent orders

        Copy, reproduce, or resell our content or products without our written permission

        Interfere with or disrupt the security or performance of the Site

9. Intellectual Property

All content on this Site — including text, graphics, logos, product names, images, and the Salsabeel Wellness brand name and marks — is the property of Salsabeel Wellness or its licensors and is protected by applicable intellectual property laws. You may not use, copy, or distribute this content without our prior written consent.

10. Third-Party Links and Services

Our Site may contain links to third-party websites or services (such as social media platforms or payment processors) that we do not own or control. We are not responsible for the content, policies, or practices of any third-party site.

11. Limitation of Liability

To the fullest extent permitted by law, Salsabeel Wellness shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products, including but not limited to loss of data, loss of profits, or personal injury resulting from misuse of a product or failure to follow usage instructions or medical advice.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable Pakistani law.

12. Indemnification

You agree to indemnify and hold Salsabeel Wellness, its officers, employees, and affiliates harmless from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of our products or Site.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, products, or legal requirements. The “Last updated” date at the top of this page indicates when the Terms were last revised. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Pakistan, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of [city], Pakistan.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

        Email: salsabeel.care@gmail.com