Shipping Policy

At Salsabeel Wellness, we want your herbal wellness products to reach you as quickly and safely as possible. This page explains how we process, ship, and deliver your order across Pakistan.

Order Processing Time

Orders are processed within 2–3 business daysof being placed, Monday to [Saturday]. Orders placed on Sundays or public holidays are processed the next business day. You'll receive a confirmation email/SMS once your order is placed, and another once it ships.

Delivery Coverage

We currently deliver **nationwide across Pakistan**, including major cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and Multan, as well as other cities served by our courier partners. [Adjust if any regions are excluded.]

Estimated Delivery Times

Location | Estimated Delivery Time |

| Major cities (Karachi, Lahore, Islamabad, etc.) | [3–4 business days] |
| Other cities/towns | [4–7 business days] |

Delivery times are estimates from the date of dispatch, not order date, and may vary due to courier delays, weather, or public holidays.

Shipping Charges
 
Its free for our valuable customers

 Cash on Delivery (COD)

Yes — Salsabeel Wellness offers **Cash on Delivery** across Pakistan. [Or: COD is currently available only in select cities — list them.] We also accept [online card payment / bank transfer / JazzCash / Easypaisa] for customers who prefer to pay in advance.

Order Tracking

Once your order ships, you'll receive a tracking number via email
## Delays and Exceptions

While we work hard to meet our delivery estimates, delays can occasionally happen due to courier network issues, severe weather, or high-demand periods (e.g., sales, holidays). We'll notify you if your order is significantly delayed.

## Incorrect Address or Failed Delivery

Please double-check your shipping address and phone number at checkout. If a delivery attempt fails because you couldn't be reached, our courier will typically attempt redelivery [1–2 more times] before the order is returned to us. Additional shipping charges may apply for redelivery in this case.

## Questions About Your Order?

If you have questions about shipping or want to check your order status, contact us at 00923334422653